VIA Trailways has been a provider of transportation to our communities, military and essential workers during the pandemic.
We hear the words “new normal” bandied about continuously in these unprecedented times. Our “new normal” includes enhanced cleaning procedures, with your well-being in mind. We want you to feel secure knowing that the safety and health of all of our passengers and employees is our #1 priority.
At VIA Trailways, we’ve included sanitizing/disinfecting all areas of our buses and high-touch areas in our facilities. Additionally, we supply hand sanitizer onboard buses for guest use in restrooms, in every driver compartment and throughout our offices. VIA will continue to monitor the areas that our buses visit and comply with directives given by authorities.
If you have already canceled or need to cancel a VIA trip due to COVID-19, we are happy to reschedule your excursion for a future date and will honor your current pricing contingent on availability and itinerary. If you are unable to reschedule, VIA has elected to not implement the normal cancellation fees, since we understand that this situation is out of your control. This challenge will certainly pass, and when it does, VIA stands ready to assist you with your transportation needs.
We sincerely appreciate your business and look forward to another opportunity to serve you.
President – VIA Trailways